Unable to switch on
|
Empty battery
|
Charge it. Check charging indication in display.
|
Battery contacts dirty
|
Clean contacts.
Repeat switching on and off.
|
Battery replacement
|
Briefly recharge.
|
Charging defect
(no display indication)
|
Empty battery
|
Charge for half an hour, disconnect and charge normally.
|
Temperature exceeds
10 °C - 45 °C range
|
Adjust and allow time
|
Battery defective
|
Replace it, after several years average use a gradual decline may be expected.
|
Contact problem
|
Check mains socket, and connection to phone.
|
SIM error
|
Damaged SIM card
|
Make visual check.
Return SIM to your Service Provider.
|
SIM contact dirty
|
Clean SIM and phone contacts with a dry cloth.
|
SIM card not correctly
orientated
|
Ensure SIM is correctly orientated.
|
PIN error
|
3 incorrect entries
|
Enter MASTER PIN (PUK), supplied with your SIM as instructed. If your MASTER PIN or PIN are lost, call your Service Provider for assistance.
|
No connection to network
|
Weak signal
|
Move higher, to a window or open space.
|
Outside GSM coverage area
|
Check Operator coverage map.
|
SIM not valid
|
Call your Service Provider.
|
New network not authorized
|
Try selecting manually, or try other network (see GSM Service).
|
Slow connection to network
|
Power Save Mode
|
Switch off "Power Save" (see Power Save Mode).
|
Phone loses
network
|
Weak signal
|
Reconnection, or connection to another Operator is automatic. Switching off and on may accelerate this. Connection will be quicker if "Power Save" is switched off (see Auto Power Off).
|
Calls not possible
|
Dialling error
|
Use full national area code.
|
All calls barred
|
Check (PASSWORD needed to clear).
|
New SIM fitted
|
Check for new restrictions.
|
Charge limit reached
|
Call your Service Provider, or use PIN 2 to reset.
|
Certain calls not
possible
|
Call restriction set
|
Restrictions may be set by your Operator.
Check restrictions (see Control Use).
|
Number has more than
20 digits
|
Check number.
|
Cannot write in
PhoneBook
|
Call restriction set
|
Check "Allow only " (see Limit Phone).
|
PhoneBook is full
|
Edit it (see
Deleting Entries).
|
Cannot find
PhoneBook
|
SIM has been changed
|
Refit original SIM.
|
Voice message not working
|
Divert not set
|
Set divert (see How to Set Divert).
|
continues flashing
|
Message store full
|
Delete a message to make room ( Deleting Message).
|
Cannot send a
message
|
Operator does not support this service
|
Check with your Service Provider.
|
Service Centre and message type not set
|
Set Service Centre (see Message Settings: Service Centre).
|
Destination does not have compatible phone.
|
Check.
|
Cannot set a function
|
Not supported by your Operator, or registration required
|
Call your Service Provider.
|
PHONECODE error
|
3 incorrect entries
|
Call your Service Provider.
|
PASSWORD error
|
Service not authorised
|
Call your Service Provider.
|
Severe shock
|
Internal damage could result
|
Remove and refit battery and SIM.
Do not dismantle.
|
Immersion in water
|
Internal damage could result
|
Rapidly dry with cloth, do not heat. Dry contacts thoroughly. Remove and refit battery and SIM.
Stand upright in moving air.
Do not dismantle.
|